03 Sep 2010

Support

	Upstream router failure - RESOLVED
Posted By: Pete Worthington On: 22 May 2010 07:46 AM

Details Upstream router failure

UPDATE - 9.08am

The fault was traced to a blade failure in a router. Traffic has now been routed around this and connectivity has been restored to affected servers.

Thank for your patience

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A router has had a major failure at our upstream network provider causing loss of connectivity to a number of our servers.
This occurred at 7.42am and engineers were working on this immediately.

We will update as soon as we know more.